AI Online Pharmacy App Development

AI Online Pharmacy App Development Guide: Core Features & Costs

Nowadays, eHealth comes in a variety of forms and shapes which are accepted and utilized by the general population. EHR systems as well as telemedicine online pharmacy apps development AI-powered clinical decision support solutions and even robotics aren’t viewed as something that is a bit odd, risky, or untrustworthy. Instead people are euphoric to receive all medical care they require without the hassles that typically are associated with it. The increasing popularity of ePharmacy demonstrates this well.

The following editorial will look at the topic of application development from both business and technical viewpoints. It will give you everything you need to know to assist in turning an exciting business idea into a fully functional ready-to-market online pharmacy.

What is an Online Pharmacy App?

An online pharmacy app (or “app”) enables users to place and receive orders of medications via mobile apps, connecting directly with licensed pharmacies for fast access to prescriptions online as well as searching and ordering medications quickly – offering an efficient alternative to brick-and-mortar pharmacies and quickly meeting medication needs quickly and affordably. With thousands of apps currently available online pharmacies are quickly becoming an efficient means for accessing medications quickly and affordably.

Online pharmacy apps provide numerous advantages to their users, including increased customer convenience, expanded reach, better medication adherence rates and cost effectiveness as well as higher customer satisfaction levels. Technology advances rapidly, as consumer preferences shift toward digital solutions. Pharmacies must use mobile technologies’ full potential and include features such as telehealth, educational resources and personalized recommendations to stay competitive – revolutionizing how healthcare is provided while streamlining healthcare systems while producing positive patient outcomes while streamlining systems.

Types of Pharmacy Applications that Exist in the Market

After weighing the advantages and disadvantages, you’ve decided that pharmacy apps are something you’d like to explore. The next step is to take a close look at the different kinds of apps available in the marketplace. This will allow you to decide which one best fits your company’s vision, concept, and goals. This article will discuss three fundamental ePharmacy applications: aggregators, online store chains, and aggregators.


This is an app that you could launch even without an actual pharmacy. It typically combines products from multiple pharmacies and suppliers situated within a particular region (city, province, country, state, etc.). Customers sign up and search for the most suitable option (which could include products from various vendors). The purchase is processed and shipped to the user who placed the order. In essence, in this situation, the business owner earns from creating a digital platform where pharmaceutical companies and customers can find one another.

Explore More: Startup Guide on Online Medicine Delivery App Development

>Online Stores

This kind of online pharmacy app development is great for pharmaceutical companies with a long history and those just starting out. It is a sign that you already have a separate company or are planning to establish one. Self-sufficient companies (pharmacies and medical businesses) sell their products online and communicate with their customers directly. Typically, this channel of sales is an alternative to brick-and-mortar sales and also a means to reach a larger market.

>Pharmacy Chain Apps

The best choice for pharmacies market giants and mid-sized to enterprise-level companies. Think CVS, Walgreens, TerryWhite Chemmart, etc. Developing custom pharmacy apps for existing chain pharmacies (either small or large) helps address multiple issues and eliminate specific bottlenecks that could arise during the administration process. This could include integrating IoT and smart devices into the pharmacies’ advanced analytical tools, introducing advanced inventory-tracking systems, or implementing them.

>WHO Classification

Another intriguing (but less well-known among business owners) method is WHO’s classification of digital healthcare actions. This method classifies the ways digital tools and technologies can help meet the needs of healthcare systems.

Types of Pharmacy Applications

types of pharmacy application

Apps for online pharmacies are classified into various categories according to their function, target market, and business model. Below are the significant kinds of pharmacy apps:

Pharma-branded Apps: These apps are created and maintained by private pharmacies or chains of pharmacies. They are designed to meet the particular needs and offerings of the particular pharmacy, offering a branded experience for customers. For instance, the CVS Pharmacy app, Walgreens app, and Rite Aid application.

Marketplace Pharmacy Applications: These apps function as a marketplace or platform that connects multiple pharmacies to customers. Customers can browse and purchase medicines from different pharmacies through the app, allowing users to assess prices and options. Examples include GoodRx, ScriptSave, WellRx, and PharmacyChecker.

Prescription Delivery apps: These applications are designed to provide convenient service for prescription delivery. Customers can upload prescriptions, and the app will facilitate the delivery of prescriptions to their doorsteps. Some examples include PillPack (acquired through Amazon), NowRx, and Alto Pharmacy.

Telehealth pharmacy apps: These applications provide telemedicine and online pharmacies. Patients can consult with medical professionals via the Internet, obtain prescriptions, and have their medication delivered via the same application. Some examples include Nurx, Hims & Hers, and Ro.

Specialty Pharmacy Apps: These apps are designed to help patients with certain medical conditions or who require particular medication. They offer individualized support, educational resources, and easy access to specific medicines. Some examples include Accredo (Express Scripts), Avella, and BioPlus Specialty Pharmacy.

Read More: What Features Should be Included in A Medicine Delivery (Pharmacy) App in 2024?

Medical Management Applications: Although not specifically focused on delivery and ordering, these apps aid patients with managing their medications. They offer features like medication reminders, tracking adherence, and alerts for drug interactions. Some examples comprise Medisafe, RxMindMe , and CareZone.

Pet Pharmacy Apps: These apps are designed for pet owners to purchase and manage their medications for their furry friends. They usually offer consultations with a veterinarian, prescription delivery services, and pet-specific products. Some examples include Chewy Pharmacy, PetCareRx, and PetCoach.

What are the Emerging Features in E-pharmacy Platforms that are Helping to Gain a Competitive Edge?

features in e pharmacy app development

Research shows that today’s customers prefer buying prescription medications online using mobile apps. Due to the worldwide lockdown, the new possibilities that digital solutions provide, and the presence of smartphones in each household, the increasing popularity of telehealth apps isn’t surprising. Here, we’ll discuss the benefits of an internet-based pharmacy application and the key features that have made it popular on the market.

>In-app Consultation

As we all use our smartphones for everything, the healthcare system must also be integrated using this feature. This would allow patients to communicate directly with pharmacists, customers’ assistants, and even healthcare providers in the application. This will make it easier to search for needed medicines and improve customer loyalty since only a handful of apps offer the same possibility.

>Pharmacy Locator

It’s unnecessary but a highly competitive feature you could consider when building an online pharmacy app. The ability for users to locate nearby pharmacies using the app’s locator feature will distinguish your application from the others and draw interest from many users. This will give patients the most convenience and flexibility to make their choices.

>Multi-Language Support

This feature must be included in any pharmacy mobile application development project aiming to take the application globally. While most apps cater to specific regions and provide only English-speaking customer service, Your multi-lingual team could make your app accessible and universal for all users worldwide and demonstrate your commitment to everyone who visits the app.

>Smart Search

This is an essential feature that you can incorporate into applications for e-pharmacy since it greatly eases the search process and increases confidence in the platform. Through smart search, users can quickly find and get details from local pharmacies and health centers. Furthermore, by writing the brand name for the most frequently used medicines, they can provide all the needed results with no confusion or mess. Your patients will receive the results they wanted to know.

Read More: Medicine Delivery App Development Guide: NowRx for Pharmacy in 2024

>Book Lab Services

Depending on the problem the app can help solve, you could include an option to book laboratory services online. In light of COVID-19, this is an effective way to increase your customers’ loyalty and allow bookings for various diagnostic tests and checks. It is convenient since nobody would like to stand in line for tests to be scheduled or sit in line for months.

>Pickup and Delivery Options

If you are thinking of creating a pharmacy app, consider whether your customers will be able to choose delivery. Most apps only offer pickup options, which is not a popular choice during a lockdown. Therefore, try to offer patients options and let patients request medications to be delivered directly to their doorstep.

>Repeating the order

Patients with chronic illnesses will be happy to receive continuous support to ensure their health. So, they should be able to order the same item in the user’s account with just one click. This will make the ordering process faster and improve the retention rate.

Benefits of Online Pharmacy Apps

Benefits of Online Pharmacy Apps

Apps for online pharmacies offer numerous benefits for both pharmacies and patients. Here are a few of the benefits:

Accessibility and Convenience: Patients can purchase medication from any location at any time without the need for regular visits to the pharmacy. This convenience is especially advantageous for people with mobility issues, who live in remote locations, or who have busy schedules.

Time-saving: Online pharmacy applications simplify ordering medications, saving patients valuable time by avoiding long lines and long wait periods at traditional pharmacies.

Cost-effective: Online pharmacies often offer lower prices due to their reduced overhead costs compared to brick-and-mortar pharmacies. Patients can also easily search for and locate the best prices.

Better Medication Management: Many pharmacies online offer features such as medication reminders, refill alerts, and prescription tracking. This helps patients keep track of their medication schedule and increases their compliance.

Privacy and discretion: If you’re looking for anonymity when purchasing certain medicines online, pharmacy apps provide an anonymous way to buy and receive prescriptions without engaging in face-to-face interactions.

Increased Product Variety: Online pharmacies can offer a wider selection of items, including the most commonly prescribed medications, supplements, and other health products, offering patients an all-in-one solution for their health requirements.

Real-time tracking: Online pharmacy apps typically have real-time tracking capabilities that allow patients to track the progress of their orders and get updates on delivery dates.

Steps to Develop an Online Pharmacy Application

Steps to Develop an Online Pharmacy Application

A high-quality pharmacy app development requires step-by-step process, starting from a minimally viable product to a fully-fledged app. Let’s jump right in:

>Learn about your competitors.

Knowing what’s on the market and developing innovative online pharmacy app development solution that meet your users’ requirements is essential. Start by defining your ultimate clients. Then, you can determine what they’d like from an app and how they’d like to use it. Learn about your competitors and their offerings. Find customer reviews and comments on apps, and examine if the rival has missed out on something consumers want. This allows you to provide something unique and sought-after, which is a fantastic method of gaining brand recognition.

>Build a Rough Layout

When you have decided on the best option for you, it is essential to thoroughly study it and discuss it with both technical designers and design experts. Make general designs, feature lists, and other detailed specifications that will be guidelines in the online application to deliver the medicines development process.


The most successful mobile apps have embraced the practice of making a beta or prototype version of the app they create. The prototypes are made available for a brief period of time and aid in the generation of important feedback. This saves you money and time and creates a more popular product for your customers.

>The list of functionalities

When developing a custom-designed app, you have the option of choosing numerous features to add to it. An easy-to-use, feature-rich application will help you satisfy customer needs more effectively.

>Attractive UI & Simple UX

A successful app for the delivery of prescriptions requires a user-friendly and attractive design responsive to the most recent UX/UI trends and an easy-to-use interface for the users to use the app quickly.

>Compliance with Data Protection Regulations

Data security is of the utmost importance in any healthcare application services. Because the app for delivering prescriptions handles sensitive data, such as personal health information, payment details, and payment credentials, it is essential to maintain the app’s data security. It must also comply with rules and regulations that apply to the areas it caters to, like HIPAA, FDA, GDPR, etc.

>Backend Development

This is a challenging stage in developing a pharmacy app. It involves building the server portion of the app.

>App Monetization

A legitimate request from an investor is to generate profits from the app. To improve your mobile health app, make it more profitable, and increase your client base, you can employ any of the monetization strategies currently dominating the healthcare industry. This can include pricing users in premium services in the app, advertisements in-app, in-app purchases, gaming, and more.

Explore More: How Much Does It Cost to Build a Prescription Discount App like GoodRx?

>Testing & Maintenance

It is crucial to rigorously test your app to eliminate bugs frequently occurring in crashes, long loading times, technological issues, and more. Because they can cause your application back from the game, you have to work with experts or hire dedicated developers who will continuously upgrade or add features based on user feedback and market trends.

>Launching the App

Creating an app isn’t enough. The app must also be launched successfully in the app store for users to view and download it.

Unlock the Future of Pharmacy With Our AI App Development Services

How Much Does it Cost to Develop a Healthcare Mobile App?

A variety of factors influence the cost of healthcare app development. However, you could invest between $40,000 to $50,000.

A wide range of costs can be incurred for your app development project if you incorporate AI or IoT and utilize real-time capabilities that could increase the price, ranging between $100,000 to $150,000.

Making an application for a particular sector involves different obstacles. A mobile healthcare application requires pre-development, development, and post-development processes.

So, to get a fair estimation of the total price, you will need to calculate the costs of each stage of the development process.

At the time of pre-construction, take into account the most significant expenses in those areas below:

App Design: It involves the expense of creating a healthcare app that incorporates wireframe design, user interface, and a prototype, which requires the most time and effort.

User Study & Testing: User research results significantly impact app development. You will not know what your users want or how the application can address their needs until you have done an exhaustive investigation.

Transform Your Pharmacy App With Ai-Driven Innovations.

In this phase, you will focus on understanding your customer’s needs and assessing the market.

Regulations and Compliance Apps designed for mHealth must comply with HIPAA regulations. If you fail to comply with this step, you can face legal penalties and sanctions of $100- $50,000.

Table describing the cost of developing a healthcare app Based on the development team’s tasks to be completed, approx. Hours, and approximate. cost

Remember that the price for healthcare and medical application development is also affected by the platform you choose (Android, iOS, Cross-Web [Flutter») and the place of operation for your custom pharmacy app development company.

In the US, The hourly charge for a firm that develops apps is between $150 and $250, while an hourly fee for an app development firm in Europe can range from $85 to $150.

Read More: How To Create A Medicine Delivery Mobile App?


The technological revolution has led pharmacies to launch online pharmacy applications to compete and respond to the increasing demand for easy access. By leveraging the power of mobile platforms, several ways are made keeping good health easier than ever before, including the ability to purchase medicines online, track expiration dates for medications, and monitor the status of dispatch until they get to the customer.

Additionally, apps for online pharmacies allow pharmacies to increase their reach to customers, improve adherence to medications, and boost customer engagement by providing individualized suggestions or loyalty rewards. With the increasing use of telemedicine and the growing need for more efficient health solutions, online pharmacy app development in 2024 is expected to grow significantly in the coming years.

Sandeep Agrawal

Sandeep Agrawal is the visionary CTO at InventCoLabs, bringing innovation to life through his technical expertise. With a passion for cutting-edge technologies, Sandeep leads the team in developing robust solutions. His dedication and continous efforts to pushing the boundaries of what’s possible defines his role as a transformative and innovative force in the tech industry.