roadside assistance app development

How To Create An On-Demand Roadside Assistance Mobile App?

Ever thought about your vehicle breaking down while you’re on the road? It’s an unwelcome scenario, yet it’s not uncommon. Approximately, there are 69M vehicle breakdowns in the US each year. You’re stranded, possibly in an unfamiliar area, and you need help – fast.  Imagine an on-demand roadside assistance app that connects stranded drivers with the nearest and quickest help available.

Searching for a roadside assistance mobile app concept with promising prospects? Check it our client roadside assistance app SERV-U.

In this blog, we’ll delve into the world of roadside assistance apps – their functionality, reasons to invest, key features, leading apps in the market, and more.

So, let’s get started.

What is an On-Demand Roadside Assistance Mobile App?

In simple words, an on-demand roadside assistance mobile app connect drivers with nearby vehicle repair service providers. These repair services could be anything like fuel refueling, vehicle breakdown, vehicle towing, tire puncture, and more.

In technical terms, on-demand roadside assistance apps use GPS technology to discover drivers in demand of assistance and connect them with local service providers. Once a driver asks for service through the app, the service provider receives a notification and can accept or deny the request. If the request is approved, then the help will arrive at the estimated time of arrival.

How Does Roadside Assistance App Work?

Let’s find out how does roadside assistance mobile application works;

how roadside assistance app work

User registration:

Users download the application either from the Play Store or the App Store. The user provides basic information like name, mobile number, vehicle information, and payment information.

Location access:

The application operates based on GPS location, necessitating that users grant access to their location data.

Request the service:

Once the user successfully registers on the application, they can request different types of services such as towing, tire replacement, jump start, and more.

Service provider accepts or cancels the request:

The nearby service provider receives the notification from the driver. The driver can accept or decline the request.

Real-time tracking:

The user can track the location of the service provider and the estimated time of arrival.

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Key Features of Roadside Assistance Mobile App

feature of roadside assistance app

Real-Time Tracking

Users can effortlessly track the real-time location of the service provider and receive convenient updates on their predicted arrival, encouraging transparency and decreasing anxiety during roadside crises.

In-App Communication

The app enables direct communication between users and service providers through in-app calls and text messages. This feature simplifies the communication process, allowing users to communicate precise conditions and concerns efficiently.

Multi-Payment Gateways

Roadside assistance apps offer a selection of payment choices. Users can select from different secure payment processes, including credit/debit cards, net banking, and mobile wallets, guaranteeing security, and preferences.

Reviews and Ratings

Users have the option to rate the service provider and deliver practical feedback based on their experience. This not only helps maintain service quality but also helps other users in making informed decisions when choosing a provider.

Service Selection

These apps offer a wide array of service options, accommodating a range of roadside calamities. Users can choose from services like towing, tire replacement, fuel delivery, jump start or pull start, lockout and key replacement, winching, battery assistance, trip routing, navigational support, and more. This versatility guarantees that users can find the right service for their precise requirements.

Location Access

Leveraging GPS technology, the app recognizes users in despair and efficiently connects them with nearby service providers. This feature simplifies the assistance process and lowers wait times, especially in urgent circumstances.

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Top 5 Roadside Assistance Apps

Here are the top 5 roadside assistance apps that dominate the world;

top roadside assistance app


It is one of the free roadside assistance applications that was started in 2013. The application is available in 45,000+ cities across the US, Canada, and Puerto Rico. Whether it’s a flat tire or a tow, is quick to lend a hand.

2. SERV-U Hub

SERV-U hub is the top roadside assistance mobile application. This application is currently available in East Orange , NJ, USA. SERV-U provides a platform where businesses and users can take services easily.

    SERV U roadside assistance     Product list of SERV U app      product lists in SERV U app        

Download Now:

3. OnStar

OnStar, almost since 1995, provides a subscription-based service that goes above roadside assistance. It even provides vehicle diagnostics and emergency help. You can use it in the US, Canada, China, and Mexico.

4. Honk

Honk, launched in 2014, focuses completely on roadside assistance. It covers 75,000+ US cities and has more than 1 million users. Honk desires precise and fast service.

5. Blink Roadside

Blink Roadside, was also founded in 2014. This app provides subscription-based services and has over 100,000 users. It’s available across the US, delivering reliable roadside service.

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Why Invest in a Roadside Assistance App?

Why Invest in a Roadside Assistance App

Convenient Accessibility

These apps provide both drivers and administrators with quick and effortless access to important information, such as contact details for roadside assistance services and vehicle-specific data.


Roadside assistance apps typically have secure payment gateways, providing the confidentiality of user financial information.

Mobile Accessibility and Demand

These apps are adapting to the changing landscape of private vehicle ownership. The need for private vehicles has swelled significantly, especially in the wake of the pandemic. Thus, the demand for dependable roadside assistance services has grown in line with this trend.

Cost-Effective Option

Roadside assistance apps offer drivers a cost-effective means to access the help they need, making emergency assistance more affordable and available.

Feature-Rich Functionality

These apps come equipped with an array of practical features, including real-time tracking, instant notifications to service providers, and a host of other tools to simplify the assistance process.

Comprehensive Service Portfolio

Roadside assistance apps offer a complete suite of services, covering towing, tire replacement, fuel delivery, jump start or pull start services, lockout and key replacement assistance, winching, battery support, trip routing, navigational guidance, and more. This broad range of services guarantees that drivers can depend on a single app for different emergency conditions, further improving their peace of mind on the road.

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How Much Does It Cost To Develop An On-Demand Roadside Assistance Mobile App?

The cost of developing an on-demand roadside assistance mobile app depends on multiple factors. These factors could be anything like an app development platform i.e. Android or iOS, features, complexity, design specifications, and more.

These factors vary from one project to another project. For example, if you want to develop an app with the most essential features as discussed above with no specific deadline to launch for the iOS platform then the cost might be lower. If you choose an Android platform and have a tight deadline to meet then the cost would be expensive.

The best practice to determine the exact towing or roadside assistance mobile app development cost is to consult with an app development company. They will evaluate your requirements, and provide you with the cost breakdown.

Market & Stats of Roadside Assistance Mobile App

Roadside assistance mobile apps are rising in popularity as people are bending towards the convenience of mobile applications at their fingertips.

Here are some of the statistics that represent the growth of roadside assistance apps;

  • Towing is one of the most common services requested by drivers using vehicle breakdown apps with a 33.04% market share. Tire replacement is the second most common sought-after service. (Source: Fortune Business Insights)
  • Europe has the largest market share when it comes to roadside assistance subscriptions.  (Source: Fortune Business Insights)
  • More than 54% of people in the USA have used roadside assistance mobile apps in 2022. (Source: Clutch)
  • The average wait time for services offered by the roadside assistance application is 30 minutes.
  • Over 60% of roadside assistance mobile application users are satisfied with the services offered by the application according to Google Play Store ratings.

The worldwide market for roadside assistance was worth a whopping $28.9 billion in 2022. But that’s not all. It’s anticipated to nearly double over the next decade, reaching an estimated $47.6 billion by 2032. That’s an average yearly growth rate of 5.2% starting from 2023.

The increasing revenue from roadside assistance mobile apps underscores their growing significance and potential to make a substantial difference in people’s lives.

How to Develop an On-Demand Roadside Assistance Mobile App?

Market Research

The first step should be to conduct market research to underscore the possibilities in the market. Shortlist the existing competitors that offer services like you, and analyze their strengths and weaknesses.

Define Your Audience

You should have a precise understanding of the target audience and their needs. This understanding will guide your app’s features and design.

Business Requirements

Specify the features you like to have in your app. This could contain real-time tracking, in-app communication, payment gateways, a service section, and more. Ensure these features align with the requirements of your target audience.

roadside assistance app

Choose the Right Mobile App Development Company

Experience Matters

Choose a mobile app development company with experience in developing on-demand roadside assistance apps. Review their portfolio to evaluate their expertise.

Company Size

Consider the size of the development company. Smaller teams may offer more personalized attention, while larger ones may have more resources.

Reviews and Testimonials

Read reviews and testimonials to understand the experiences of past clients. This can provide useful insights.


Arrange a consultation with a potential development company to evaluate if they are a right fit for your project.

Design & Development

Develop a wireframe or blueprint of your app. This step assists in finalizing the design and configuration of your app. Adopt an agile methodology for development. It allows for flexibility and iterative progress throughout the development process.


Rigorously test your app to identify and rectify any bugs or issues. Ensure it’s user-friendly and functions smoothly.

Launch & Maintenance

Once your app is ready, launch it on prominent platforms like the App Store and Google Play Store.

Provide regular updates to support your app’s present and in line with growing user expectations. Continued improvement is key to keeping a successful on-demand roadside assistance app.

Team Structure Required to Develop an On-Demand Roadside Assistance Mobile App

On-demand towing roadside assistance app development solution requires a collaborative effort from multiple professionals. Here we have listed down the team structure you might need for roadside assistance mobile app development;

  • Project manager
  • UI/UX designer
  • Mobile app developers
  • Backend developers
  • Quality assurance engineer

This is the most common team structure required for app development. However, the number of resources may vary according to your requirements.

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Why Choose Inventcolabs to Develop an  On-Demand Roadside Assistance Mobile App?

Inventcolabs is a company that helps businesses become digital first. They have been doing this for more than 8 years and have served more than 200 businesses worldwide. They help businesses convert their ideas into reality.

          Features of Roadside assistance app     Product list on SERV U roadside app       Service details of SERV U app

Inventcolabs have the expertise to work on both Android and iOS platforms. We can develop an application that will work perfectly on both platforms. From basic features to more complex ones, we have the resources and expertise to make sure your vision of developing a feature-packed on-demand roadside assistance mobile app meets reality.

roadside assistance app


The demand for roadside assistance mobile applications is continually growing, making it one of the most preferred app ideas to choose for profitable business. It offers a convenient and affordable way to find help at the time of vehicle breakdown.

This blog provided you with all the essential information you might require to bring your roadside assistance mobile app development idea into reality.  If you need any other help, please connect with Inventocolabs.


1. What are some advanced features that can be added to roadside assistance mobile applications?

Ans. Roadside assistance mobile applications can be enhanced with a number of advanced features like in-app messaging, in-app payment, service history, push notification, membership plans, and more.

2. What is the difference between on-demand roadside assistance and traditional roadside assistance?

Ans. Traditional and on-demand roadside assistance mobile applications both act as help when vehicles break down. However, traditional apps have costly membership plans and lengthy time making them inappropriate. On-demand apps work on the pay-per-service model, pay only when the service and have a short wait time.

Sandeep Agrawal

Sandeep Agrawal is the visionary CTO at InventCoLabs, bringing innovation to life through his technical expertise. With a passion for cutting-edge technologies, Sandeep leads the team in developing robust solutions. His dedication and continous efforts to pushing the boundaries of what’s possible defines his role as a transformative and innovative force in the tech industry.